Customer SupportSupport Services For DDI and Network Automation Solutions
Products & Documentation
View and download products, documentations, patches, and installation guides.
Knowledge Base
Browse the Knowledge Base to find existing product resolutions, documentation, and FAQs.
Incident Management
Submit a new incident, view and/or update incidents or view incident’s resolution progress.
License Request
Submit your requests for permanent or temporary licenses by filling out the license request form.
Access Request
For customers or partners who do not have access to Product Downloads, Knowledge Base and/or Incident Management platform.
COVID-19 Support Update
Read our Service Continuity Plan, and commitment to maintain ongoing support levels to our customers during the pandemic.