Customer SupportSupport Services For DDI and Network Automation Solutions

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Products & Documentation

View and download products, documentations, patches, and installation guides.

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Knowledge Base

Browse the Knowledge Base to find existing product resolutions, documentation, and FAQs.

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Incident Management

Submit a new incident, view and/or update incidents or view incident’s resolution progress.

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License Request

Submit your requests for permanent or temporary licenses by filling out the license request form.

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Access Request

For customers or partners who do not have access to Product Downloads, Knowledge Base and/or Incident Management platform.

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COVID-19 Support Update

Read our Service Continuity Plan, and commitment to maintain ongoing support levels to our customers during the pandemic.

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