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Learn More From Organizations That SwitchedVitalQIP Migration Case Studies



Below are examples of customers who have already migrated from VitalQIP to EfficientIP. Scroll through the case studies using the bottom blue arrows to illustrate challenges stated by the customer at the time of migration, and the solutions they instilled.

If you would like more details on the case studies, or wish to exchange with the customers, please do not hesitate to contact us.

Customer Challenges
Planning future network functionality and data protection were the top priorities for this market leader. VitalQIP offered no roadmap and no guarantees of product longevity. As they farmed out their coding to companies in the Far East and had an inadequate pre-distribution quality assurance process, recent versions contained many software bugs. VitalQIP had little support for DNS Security so data was at risk. Automated key rollover and other critical functions could only be done via CLIs. Lastly, alerts were only supported via SNMP.

Leading European Multi-Service Communications Provider

Outcome of Moving to EfficientIP
The customer was reassured that moving to a privately held, well-funded company, with an extensive 2+ year development roadmap, and software development performed in-house, was the right business decision. A consistent user experience was guaranteed as all solutions/add-on modules use only one GUI. EfficientIP SOLIDserver fully supported an entire security solution including automated key rollover. SNMP monitoring and alerts were available, as well as the capability to set wizard driven SmartAlerts through the Web interface. Amazingly, alerts could be configured for just about anything. The customer finally felt confident of being GDPR-ready.

Customer Challenges
VitalQIP’s product development was weak, and upgrade process was taking weeks or even months. The organization performed a life-cycle analysis of DDI to prioritize objectives and researched BlueCat, EfficientIP, Infoblox and Microsoft. BlueCat was rigid in their design, Infoblox cost was well above the others, Microsoft’s offering was rudimentary and would have required large process changes. EfficientIP got the highest score on meeting their DDI objectives: cost was reasonable, the ability to customize the product was impressive and upgrades were easy.

 

Major Healthcare Provider in North America

Outcome of Moving to EfficientIP
Specific benefits included: Ease of upgrade process (done in days), ability to make customizations and not impact future upgrade, importing/exporting data easily via the GUI, HA/DR for IPAM implemented in minutes (versus weeks with VitalQIP), ease of searching for information, and reduced licensing costs (no more purchasing IP Object licenses or negotiating an Enterprise License). After the migration the Network Director commented that “This was the best project from start to finish, the evaluation, POC, planning and migration, since I’ve been with the company. We used EfficientIP’s Professional Services who helped us easily get the data ported from VitalQIP to EfficientIP’s SOLIDserver. As can be expected, there were minor issues but these were resolved quickly and for the most part the change was transparent to the user community.”

Customer Challenges
The customer had been using VitalQIP for many years. They were long overdue for a replacement product to unify DDI services into a common, cost effective platform with a modern UI, reporting functions, user access control, and auditing capabilities. Their due diligence ruled out Infoblox as some features were unsuitable and the DDI product was cost-prohibitive. Another DDI vendor’s product UI was extremely unfriendly, with the customer going as far as to state “We honestly just couldn’t imagine it being a good tool for day to day tasks.”

Flagship Research University With Over 40,000 Students

Outcome of Moving to EfficientIP
What stood out immediately with EfficientIP was the smart UI -information presented in a clean and usable format, with an invaluable global search tool, an integrated VLAN manager, and root access to the back end system. DNS firewall (RPZ) and DNS rate limiting were also included as standard. The DNS/DHCP SmartArchitecture proved intuitive and powerful. Integrating device inventory and SNMP data into the IPAM system made it simple for support teams to locate IP or MAC addresses on the network and quickly see all information related to them. Customer feedback: “We continue to add services and use it daily, so far it has exceeded our expectations.”

Customer Challenges
The customer was frustrated that with their VitalQIP solution all imports had to be done in phases using external CLIs (no easy import via Web interface) and, even more annoyingly, all import files had to be in an exact order. If not, file errors occurred and administration debug was required. All reports were predefined with no ad-hoc reports possible. All configurations had to be done manually, thus inefficient, cost intensive and prone to errors. With the VitalQIP appliances, upgrades had to be done to individual components that include JAVA, Tomcat, Sybase, DNS, DHCP, etc.

 

One of the Largest Regional Administration Departments in Europe

Outcome of Moving to EfficientIP
Migrating to EfficientIP meant that all imports could be done via web interface for all Network Blocks, Subnets, IP Pools and IP Addresses. The EfficientIP solution also provided import of existing DNS and DHCP data from files retrieved directly from BIND or Microsoft servers, without them needing to be in any particular order. Unlimited ad-hoc reports were possible, with all reports being able to be exported as PDF, Excel, CSV, HTML or XML. EfficientIP’s SmartArchitecture offered the ability to change a master/slave deployment to a Stealth DNS easily and efficiently. EfficientIP delivered a one file upgrade and single click to upgrade all modules: IPAM, DNS, DHCP, TFTP and NTP. The upgrade process also applied upgrades to operating system and database, plus applying new security functionality.

Customer Challenges
As a global organization, it was important for their Network, Systems and Applications teams to have a solution to help manage their mission critical services. VitalQIP had been implemented over 10 years ago when they were the market leader but it was apparent they were in decline, so Gartner assisted in researching new solutions. The customer found that one vendor’s solution lacked flexibility and had high long-term costs, and a second vendor could not meet technical requirements. They reached out to their VitalQIP community for recommendations, and were made aware of EfficientIP, whose team was made up of former VitalQIP employees.

Global Financial Services Provider

Outcome of Moving to EfficientIP
EfficientIP was able to provide a solution with a clean UI, flexibility to integrate and configure their technology to meet global management needs, in a timely manner. Their dedicated team of experts who had extensive experience with selling and implementing VitalQIP in previous years created a sense of familiarity that management felt would be valuable for their migration path and support. This was the most important factor in why EfficientIP was selected over competitors. Additional value adds included a lower operational expense both up front and long term as they no longer pay per IP. The team now has a clear path for long term budgetary goals.

Customer Challenges
Performing an internal DNS Security audit made it evident that they had some major issues with their existing VitalQIP solution. In particular, data
integrity could not been guaranteed – essential for their business, particularly with GDPR looming. Their main fear was data exfiltration via a non-detected DNS tunnel. In addition, updating the installed product was a major issue, always requiring a large amount of time and effort.

Top European Financial Institution

Outcome of Moving to EfficientIP
The customer was pleasantly surprised how smooth and easy it was to move to SOLIDserver, with zero service outages in the migration phase. It became apparent how simple future upgrades of EfficientIP’s solution would be. The EfficientIP 360° DNS Security solution exceeded their expectations. As well as preventing data theft, the solution provided adaptive security for both internal & external threats against all attack types: zero-day, volumetric, slow DoS etc.

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